Answers to Your Questions
We've compiled the most common questions from our clients to make it easier for you to find the information you're looking for. If you don't find your answer, please don't hesitate to contact us
Frequently Asked Questions
Stavoklima Products
The horizontal series is designed for installation above wide entrances, while the vertical series is installed on the floor next to tall entrances. The performance is the same, but the installation method differs based on the nature of the entrance.
It varies by model. For example, the AXI1 is suitable for up to 3.7 meters, while the AXI9 can cover up to 6 meters. Multiple units can be combined to cover wider openings.
Mandik Products
Smoke dampers are used to prevent the spread of smoke through ventilation ducts during a fire. Fire dampers are used to maintain fire integrity and prevent its spread through walls and ceilings. We advise consulting our team to select the correct product based on the building’s requirements.
Yes. We work with our clients to design and supply custom air handling units that meet the project’s specific needs in terms of capacity, efficiency, and special applications.
Services & Warranty
Warranty periods vary by product and manufacturer. Generally, they range from 1 to 3 years against manufacturing defects. You can refer to the warranty document included with the product or contact us for precise details
Yes, we offer customized preventive maintenance contracts to ensure optimal operation and extend the lifespan of your systems. Periodic maintenance includes inspection, cleaning, and lubrication as needed.
Please contact us immediately on our support number. We will perform an initial remote diagnosis. If the problem cannot be resolved remotely, we will send a certified technician to your site as soon as possible
General
Yes, we operate throughout the Kingdom of Saudi Arabia. Our sales and service team covers major regions, and services and installation can be arranged in various cities